About

The Client is a US business running several medical practices that provide primary care services.

Challenge

To deliver remote primary care to their patients and streamline their medical practice management, the Client decided to implement a custom telehealth and practice management solution. The solution needed to enable online patient-doctor communication and appointment scheduling.

The Client required a provider of medical software consulting and development services to design and build secure software according to their vision, which would help improve the quality and accessibility of their medical services.

Solution

In October 2021, the Client commissioned VolgoTechnologies to plan and develop a custom telehealth and practice management solution. VolgoTechnologies assembled a team of experts experienced in the healthcare domain, which comprised a project manager, a business analyst, a UX designer, a UI designer, senior back-end, front-end developers, and mobile developers, senior QA engineers, a senior DevOps engineer. 10 days after the Client s initial request, the team was ready to start the project.

VolgoTechnologies business analysts interviewed key stakeholders to get a deep understanding of the Client s needs and used this information to outline the solution functionality and create a software specification.

To provide smooth access to patient information and convenient billing, the team designed the integration between the solution and EHR.

Staging

Data Ware House

Data Ware House

Desktop Application

Results

In 4 weeks after the project start, the Client got a complete design of the telehealth and practice management solution, including its architecture, prioritized feature list, etc. The solution design reflected the Client s strategic business priorities and patient needs.

Technologies and Tools

React Native, React.js, TypeScript, Node.js. AWS cloud services: Amazon Route 53, Amazon CloudFront, Amazon S3, AWS Amplify, Amazon Cognito, AWS WAF, AWS Shield, Amazon API Gateway, AWS AppSync, Amazon ElastiCache, AWS Lambda, Amazon CloudWatch.