About

The Client is a North American manufacturing company that produces car keys and keys for locks and padlocks.

Challenge

The Client didnt have a centralized hub for all the company content, which manifested in ineffective document management and employee collaboration. Also, the Client needed to formalize the company internal processes, which would make it easy for employees to learn and follow them. The Client wanted to handle all these challenges with the help of an intranet. What more, the Client needed an intranet with a range of social features to make it engaging for the employees and facilitate employee communication.

Solution

The Client chose SharePoint Online as a basis for their corporate intranet and turned to VolgoTechnologies, an experienced SharePoint intranet developer, for assistance in intranet implementation.

To clarify the project scope, VolgoTechnologies team provided the Client with detailed questionnaires. To elicit technical intranet requirements, our team analyzed the results of the questionnaires and discussed them with the Client. Having gathered all the required information, VolgoTechnologies team built an intranet in conformity with the Client needs. The focal elements of the intranet included:

The section contained the main process map that showed all business processes of the company, including production, supply management, maintenance, industrial safety, HR, and IT, and provided access to specific maps of these processes. For example, the production process map consisted of the following blocks: planning, production, process inspection, production release and quality control.

Staging

Datawarehouse

Dataware House

Desktop Application

Results

The Client got a branded intranet with balanced business and social features that helped design, formalize and use business workflows with process map management, accelerate document approval, improve collaboration, raise employee engagement and nurture the corporate culture. Now, the employees can easily access the company content, create and edit process maps, track and share their opinions on the company news and events, and suggest ideas on the company business and social life.

Technologies and Tools

SharePoint Online, SharePoint Framework (SPFx), Microsoft Power Automate, JavaScript.